South
Australian
People’s Health Voice
South Australian People’s Health Voice
South Australians deserve to have their voices heard by our health system.
The People’s Health Voice project aims to improve the safety and quality of the state’s healthcare systems by listening to the people the systems are designed to help. In particular, the People’s Health Voice aims to ensure that services are:
- equity-focused
- guided by lived experience
- oriented to the provision of patient-centred care
SACOSS is working with communities to co-design a People’s Health Voice – a mechanism to bring the lived experience of communities into equity-focused health system reform. To support the co-design process, a People’s Health Voice Forum brought together representatives from a diverse range of communities to discuss health system access, responsiveness and inclusion. Learn more about the forum, our participants and the importance of learning from lived experience in the video.
SACOSS is carrying out work for the People’s Health Voice on behalf of SA Health.
BACKGROUND
In 2020, the closure of the Health Consumers’ Alliance of South Australia left South Australia without an independent platform for health consumer advocacy.
Since then, SA has been the only state without a structured, independent mechanism for including community concerns and priorities in health system improvement processes.
SACOSS is working with SA communities to co-design an inclusive, effective and sustainable People’s Health Voice.
OUR CO-DESIGN PROCESS
We have completed two of the four phases of our co-design process.
For Define, we engaged with community groups – particularly those who face a range of barriers to accessing responsive healthcare – to map key health access and equity issues. Communities then came together to:
- discuss shared and community-specific health concerns and priorities;
- establish principles to guide our co-design process; and
- articulate aspirations for the People’s Health Voice.
In Design, we worked with a co-design group comprising representatives of focus communities to design a proposed structure and function for the People’s Health Voice.
The remaining phases are:
- Demonstrate: We will test the proposed design of the People’s Health Voice on the health access and equity issues identified as significant community concerns. We will then work with community groups to reflect upon outcomes and review our design.
- Refine: We will then work with communities and SA Health to embed the People’s Health Voice as a sustainable and effective platform for community health system participation in support of responsive, inclusive and equitable healthcare in SA.
MORE INFORMATION
A policy proposal for the People’s Health Voice can be found here.
A discussion paper providing background information can be found here.
For more information about the People’s Health Voice Project, contact Dr Katherine Hodgetts via email: sacoss@sacoss.org.au
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