‘Basic level of service’ report shines light on call for safe water across SA

MEDIA RELEASE: The South Australian Council of Social Service (SACOSS) is calling for the SA state government to put basic human rights at the forefront in ensuring that everyone has access to safe, secure and reliable drinking water.

SACOSS’ renewed call on this critical area comes with the release of a new report it has commissioned: Basic Level of Service: Settings for long-term water security in remote South Australia. Written by Professor Nancy Cromar and Emeritus Professor Eileen Willis, the report provides guidance on how to address the long-standing issue that some communities in South Australia don’t have adequate access to safe and reliable drinking water, by developing a ‘basic level of service’.

SACOSS has long been calling for a basic level of service to be established and implemented across SA, and welcomed the State Government’s 2021 commitment for self-supplied remote communities.

The Basic Level of Service report suggests that a human rights framework be applied to the provision of a basic level of safe and reliable drinking water to:

  • Enable provision of water services that are available, safe, acceptable, accessible and affordable for all communities in SA regardless of their physical location;
  • Foreground the principles of core obligations, progressive improvement, and the use of maximum available resources to be considered in determining not only the sustainability of water services but their ability to deliver on the most basic needs of all individuals;
  • Provide a means for South Australia to redress past disadvantage and consider how we move beyond a “minimum” standard for unserved or underserved groups and take positive measures to address structural causes of inequality;
  • Bring a different paradigm to discussions with the water sector; making the provision of safe drinking water not something simply to be desired for all, but as a legal entitlement, and importantly putting individuals and societies rather than economies at the centre of the debate.  

SACOSS CEO Ross Womersley said: “The development of a basic level of service will be critical to lifting the standard of water provision to historically underserved communities across SA.

“It will help to ensure that both the State Government and SA Water prioritise water security improvements, and it provides a baseline to guide investment for both SA Water and the Government.

“We are glad that the State Government has stepped up and made a commitment to develop a standard by 2022, but this work must be a high priority. We don’t want to see it slide to the backburner – it’s too important.  And, of course, we don’t just want to see a standard – we want to see it implemented.

“Access to safe, affordable, reliable water is a basic need – let’s make sure that that need is met.”

SACOSS Senior Policy Officer for Energy and Water Rebecca Law is presenting the research today 10 August 2022 at the Voices for the Bush Conference in Alice Springs.

You can access the report here

Background

SACOSS has released and commissioned a number of reports on issues and solutions relating to the provision of safe, affordable, reliable drinking water across SA, including the 2021 Falling through the gaps report. The State Government has subsequently undertaken to develop a standard for a basic level of safe and reliable drinking water for self-supplied remote communities by 2022, as part of the State Implementation Plan for the National Agreement on Closing the Gap.

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MICHELE WACHLA

Michele is an accomplished social services professional with a dual background in Social Work and Business, bringing over 18 years of experience to her work. She has developed a deep understanding of the unique challenges and opportunities within Regional, Rural, and Remote (RRR) environments, particularly in South Australia. Michele is a recognised leader, known for her expertise in designing and implementing place-based initiatives that address the complexities of RRR communities. Her work is underpinned by strategic planning, effective resourcing, and a strong focus on policy review and advocacy to ensure that services remain relevant, equitable, and sustainable. Michele’s commitment to community-centred approaches drives meaningful outcomes, nurturing resilience, and growth across regional South Australia.

KHATIJA THOMAS

DAVE ADAMSON

Dave moved to Australia following a 30-year academic career in the UK. He has since worked in the Community Housing sector and authored the 2016 Towards a National Housing Strategy, and helped to establish the Everybody’s Home campaign. He also researches the interface between poverty and climate change and actively supports the United Nations Sustainable Development Goals. He has worked with government at all levels and has experience of policy development and evaluation. He is co-author of Sustainable Places: Addressing Social Inequality and Environmental Crisis (2022, Routledge). In his spare time he plays and builds guitars.

ROHAN FEEGRADE

Rohan is an experienced and forward-thinking CEO, senior executive and board director with demonstrated expertise across the not-for-profit, private and government sectors. Currently CEO of Lutheran Care, he has proven record for creating substantial organisational, stakeholder and client value, and has extensive experience in strategically positioning organisations for transformational change and growth within the health, disability, education and community service sectors. Rohan is a socially responsible professional, genuinely passionate about creating opportunities for people who live with disadvantage and disability, always acting ethically to serve those he works with and for.

JANE MUSSARED

Jane has worked in for purpose and government health and human service settings throughout her career. In June 2024 she returned to SA and joined the Maggie Beer Foundation as CEO following 20 months based in Canberra as an Advisor to the Federal Minister for Health and Aged Care. Previously she was Chief Executive of COTA SA and before that an executive of ACH Group. Jane served on a range of boards and committees prior to moving to Canberra, including the SACOSS Policy Council until 2022, as chair of the South Australian Circus Centre and as a non-Executive Director with the Maggie Beer Foundation.

NANCY PENNA

Nancy has than 30 years of experience in South Australian community services, and a a unique understanding of the political and social landscape and the issues and opportunities facing South Australia. Currently responsible for the strategic and operational oversight of AnglicareSA’s community services portfolio, she has previously held executive roles in government within child protection and disability, with her executive experience underpinned by her earlier career as a social worker in child protection and youth justice. She is also Chair of the Child and Family Focus South Australia (CAFFSA) Board and most recently on the Housing Security for Older Women Taskforce.

NICOLE CHAPLIN

Nicole is a dedicated and experienced youth support professional, specialising in solutions for disadvantaged young people in South Australia. As CEO of St John’s Youth Services, she oversees innovative programs like youth110 and Foyer Port Adelaide. With over thirty years in the community sector, Nicole has built extensive networks and her expertise spans governance, service delivery, policy development, and partnerships. Recognised with the 2018 AHI Inspirational Leader Award, Nicole is an active participant in housing and homelessness networks. She holds leadership roles in various organisations, including Anglicare Australia’s National Reconciliation Network.

EMMA CROSBY

Emma is a chartered Accountant with more than 15 years experience as a board member, finance and business professional, strategic advisor and company secretary. She has strong values and a passion for enabling and leading organisations to meet its operational and strategic direction through long-term financial sustainability, operational efficiency, innovation, leadership, transformation and partnerships. As Treasurer and Board member at SACOSS, she is committed to successfully leading and making a purposeful impact to the organisation and its stakeholders.

David PANTER

David has worked in health and social care for almost 45 years, over half of which has been as a Chief Executive. In the UK he initially worked in the NHS and more latterly in local government, where he was Chief Executive of Brighton & Hove City Council. In 2004 David was recruited to the South Australian public health system for over 10 years leading reforms including the development of the new Royal Adelaide Hospital. From 2015-2022 David was the Chief Executive of not-for-profit aged care provider ECH. At the end of January 2022 David became the Chief Executive at Minda, SA’s largest provider of services to people living with an intellectual disability.