New Report Highlights Financial Pressures on Community Services Sector 

New Report Highlights Financial Pressures on Community Services Sector 

New research by South Australian Council of Social Service shows that funding for community services is not keeping pace with the costs of service provision, further risking cuts to vital services and organisational sustainability.  

SACOSS’s Indexation for the SA Not-for-Profit Sector report shows that the state government’s indexation funding rate is the second-lowest in the country this year.  

The South Australian government funds community services such as homelessness services, youth and mental health supports, community centres and programs, and domestic and family violence services. That funding is increased annually with indexation designed to maintain the real value of funds in the face of rising costs, but the SACOSS report shows that the current indexation rate is inadequate.  

Increases in award wages, the superannuation guarantee levy, and additional costs associated with the introduction of portable long service leave have pushed wage costs well beyond the annual indexation rate, while services also have to deal with other cost increases like rent and insurance. These cost increases also come at a time of high community need and demand for services. 

Key Findings 

  • The South Australian government indexation rate of 2.5% is the second lowest in the country this year 
  • Community sector organisations have seen a loss of 3.6% of the value of funding over the past 4 years 
  • If no supplementary indexation is provided in the Mid-Year Budget Review, sector organisations face a further loss of 1% of funding value 
  • For every $1m of expenditure, an average community service organisation faces additional costs of $41,000, with indexation only covering $25,000 of these costs. 

Key Recommendations 

The primary recommendation of the SACOSS report is that in the Mid-Year Budget Review in December, the state government provide a minimum 1% indexation supplementation plus an extra increment as a step towards addressing the shortfall in previous years, alongside a rebate for the additional costs of the portable long service leave scheme. 

If there is no rebate for additional portable long service leave costs, a minimum of 1.8% indexation (plus an increment to address the previous shortfall) will be required. 

The SACOSS report was released at SACOSS’ Vital Support: Community Sector Funding and Workforce Conference at the Adelaide Convention Centre today, and is downloadable here

Quotes attributable to Dr Catherine Earl, SACOSS CEO

Community sector organisations are very efficient and make limited budgets stretch a long way – but unlike businesses they cannot cover costs by increasing prices. 

As a sector, we are at a point where we can’t sustain the continuing erosion in the value of government funding. We have seen two long-standing disability service providers go into administration this year, and I am fearful we will see more services lost if the funding issues aren’t addressed. 

Our report quantifies the gap between funding and increasing costs, and makes clear recommendations to properly fund vital community services. 

Our sector organisations support some of the poorest and most vulnerable South Australians and provide services on behalf of government, so the government really has to put up the money to cover increasing costs because no one wants to see services cut.

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JEREMY BROWN

Jeremy is currently the Chief Executive at Uniting Communities and is deeply committed to cultivating a strong, values-driven organisational culture that places people and community at its core. His leadership style is grounded in empathy, innovation, and strategic growth, ensuring that Uniting Communities continues to deliver inclusive and impactful services to more than 80,000 South Australians each year.

His previous roles include Chief Operating Officer of Novita Services and Chief Operating Officer of Baptist Care (SA). He has also had a long-standing association with SACOSS where he served as a member of their Policy Council.

MICHELE WACHLA

Michele is an accomplished social services professional with a dual background in Social Work and Business, bringing over 18 years of experience to her work. She has developed a deep understanding of the unique challenges and opportunities within Regional, Rural, and Remote (RRR) environments, particularly in South Australia. Michele is a recognised leader, known for her expertise in designing and implementing place-based initiatives that address the complexities of RRR communities. Her work is underpinned by strategic planning, effective resourcing, and a strong focus on policy review and advocacy to ensure that services remain relevant, equitable, and sustainable. Michele’s commitment to community-centred approaches drives meaningful outcomes, nurturing resilience, and growth across regional South Australia.

KHATIJA THOMAS

DAVE ADAMSON

Dave moved to Australia following a 30-year academic career in the UK. He has since worked in the Community Housing sector and authored the 2016 Towards a National Housing Strategy, and helped to establish the Everybody’s Home campaign. He also researches the interface between poverty and climate change and actively supports the United Nations Sustainable Development Goals. He has worked with government at all levels and has experience of policy development and evaluation. He is co-author of Sustainable Places: Addressing Social Inequality and Environmental Crisis (2022, Routledge). In his spare time he plays and builds guitars.

ROHAN FEEGRADE

Rohan is an experienced and forward-thinking CEO, senior executive and board director with demonstrated expertise across the not-for-profit, private and government sectors. Currently CEO of Lutheran Care, he has proven record for creating substantial organisational, stakeholder and client value, and has extensive experience in strategically positioning organisations for transformational change and growth within the health, disability, education and community service sectors. Rohan is a socially responsible professional, genuinely passionate about creating opportunities for people who live with disadvantage and disability, always acting ethically to serve those he works with and for.

JANE MUSSARED

Jane has worked in for purpose and government health and human service settings throughout her career. In June 2024 she returned to SA and joined the Maggie Beer Foundation as CEO following 20 months based in Canberra as an Advisor to the Federal Minister for Health and Aged Care. Previously she was Chief Executive of COTA SA and before that an executive of ACH Group. Jane served on a range of boards and committees prior to moving to Canberra, including the SACOSS Policy Council until 2022, as chair of the South Australian Circus Centre and as a non-Executive Director with the Maggie Beer Foundation.

NANCY PENNA

Nancy has than 30 years of experience in South Australian community services, and a a unique understanding of the political and social landscape and the issues and opportunities facing South Australia. Currently responsible for the strategic and operational oversight of AnglicareSA’s community services portfolio, she has previously held executive roles in government within child protection and disability, with her executive experience underpinned by her earlier career as a social worker in child protection and youth justice. She is also Chair of the Child and Family Focus South Australia (CAFFSA) Board and most recently on the Housing Security for Older Women Taskforce.

NICOLE CHAPLIN

Nicole is a dedicated and experienced youth support professional, specialising in solutions for disadvantaged young people in South Australia. As CEO of St John’s Youth Services, she oversees innovative programs like youth110 and Foyer Port Adelaide. With over thirty years in the community sector, Nicole has built extensive networks and her expertise spans governance, service delivery, policy development, and partnerships. Recognised with the 2018 AHI Inspirational Leader Award, Nicole is an active participant in housing and homelessness networks. She holds leadership roles in various organisations, including Anglicare Australia’s National Reconciliation Network.

EMMA CROSBY

Emma is a chartered Accountant with more than 15 years experience as a board member, finance and business professional, strategic advisor and company secretary. She has strong values and a passion for enabling and leading organisations to meet its operational and strategic direction through long-term financial sustainability, operational efficiency, innovation, leadership, transformation and partnerships. As Treasurer and Board member at SACOSS, she is committed to successfully leading and making a purposeful impact to the organisation and its stakeholders.

David PANTER

David has worked in health and social care for almost 45 years, over half of which has been as a Chief Executive. In the UK he initially worked in the NHS and more latterly in local government, where he was Chief Executive of Brighton & Hove City Council. In 2004 David was recruited to the South Australian public health system for over 10 years leading reforms including the development of the new Royal Adelaide Hospital. From 2015-2022 David was the Chief Executive of not-for-profit aged care provider ECH. At the end of January 2022 David became the Chief Executive at Minda, SA’s largest provider of services to people living with an intellectual disability.