The South Australian Financial Counsellors Association (SAFCA) developed a proposal for a priority service arrangement that will enable SA Water customers to access fast-track financial counselling assistance. Under the model, it is recommended that customers across the state are able to benefit from face-to-face assistance, with a guaranteed appointment within two weeks.
Download: Financial Counselling Services Guarantee for SA Water Customers Project
Published Date:
Tuesday, 31 October 2017